1. DURATION:
Hours of per video: Approx 1.5 to 2 hours
No. of Video files: as per the recording of the latest batch
Storage Space: as per the number of classes

2. AMENDMENTS:
Necessary amendments, if any, will be provided.

3. DELIVERY:
Will be dispatched to the address within 3-4 Working Days from the date of order
placed.

4. VIDEO VALIDITY AND EXTENSION:
VALIDITY - 6 MONTHS / 9 MONTHS / 1 YEAR as per enrolment.
EXTENSION IS NOT POSSIBLE.
VIEWS: UNLIMITED VIEWS If views are lost due to technical issues faced while
playing the videos, they will be restored only when views get fully exhausted. The errors
need to be reported with attached snapshots at the earliest and send to our email id.

5. REFUND POLICY:
As of now, we do not provide any option for the cancellation of products and/or
services you have purchased.
Once a product/service has been purchased by you, we cannot provide any refund,
either totally or partially.
We suggest that first, you go through the demos and/or free-to-use
contents/products/services before you purchase.

6. BATCH TRANSFER:
Enrolment is for the specific batch only. Batch transfers are not permitted.

7. DOUBTS DURING THE CLASSES:
You can mail your query to d2hclasses@mohitsir.com
Frequent LIVE QUERY SESSIONS are also held.

8. SYSTEM SPECIFICATION:
LAPTOP / DESKTOP / COMPUTER CLASSES:
Classes will play through Software and it will be run /installed in either a Laptop/ Desktop
/ Computer (Computer /Desktop Monitorsize should not be more than 19” inches)
should have the required specification of 2 GB RAM or more & 32-bit Operating System
or more. Temp files should be deleted from C Drive, and should not have several
movies, files, etc on its hard disk.
The Operating System of the Laptop / Computer / Desktop must be Windows 8 only or
more and not IOS.
Earphone, for better concentration and audio quality.

MOBILE APP CLASSES
Classes will play only in Android & IOS.
CLASSES ARE NOT IN DOWNLOADABLE FORMAT. IT WILL BE IN
STREAMING MODE, JUST LIKE YOUTUBE.
INTERNET AVAILABILITY WILL BE COMPULSORY FOR STREAMING THE CLASSES.
PENDRIVE CLASS WILL NOT WORK IN THE MOBILE APP.
The model of the Android mobile must be of YEAR - 2019 or above, otherwise, classes
won’t support it. Minimum 3GB RAM required.
Ipad / iPhone requires IOS 13.0 or a later version to run the MOBILE APP Classes.

9. UNINSTALL / DISABLE:
Disable the remote Desktop Connection from the control panel.
Uninstall- Antivirus - MacAfee/ Avast / Avg or any other free antivirus software is
not supported. Turn off the Windows firewall if not using any antivirus. During the time
the videos are being played on your system.

IMPORTANT POINTS:
Handouts, if any, will be provided only in soft copy mode.
We do not transfer Google Drive/Pen Drive classes to mobile app classes and vice
versa.
Students doing Face-to-face batches may have to do some classes in recorded mode
for timely completion of batches.
MEPL reserves the right to change its instructors from time to time without any prior
notice to complete the batch on time.
You have to install your classes within 15 days otherwise
without any refund.
If you have purchased for pen drive then some of the classes may be done on Google
drive mode.

ANY ATTEMPT TO RECORD THE CLASS AUDIO OR VIDEO OR
BOTH WILL LEAD TO CANCELLATION OF CLASSES WITHOUT
REFUND AND LEGAL ACTION WILL BE TAKEN FOR
INFRINGEMENT OF COPYRIGHTS AND OTHER LAWS.

PLEASE NOTE –
CHANGE OF DEVICE IS STRICTLY NOT ALLOWED under any circumstances.
IF YOU HAVE AVAILED HARD COPY OF BOOKS, & or, PENDRIVE OF
CLASSES, and reside in and around KOLKATA, HOWRAH, HOOGHLY, RISHRA, or
nearby locations, you will have to collect the books & or PENDRIVE OF CLASSES
from the center itself.

REFUND POLICY
1. As of now we do not provide any option for the cancellation of products and or services you have purchased.
2. Once a product service has been purchased by you we cannot provide any refund either totally or partially.
3. We suggest that first, you go through the demos and or free-to-use content products and services before you purchase.

BATCH TRANSFER
Enrolment is for the specific batch only. Batch transfers are not permitted.

UNINSTALL OR DISABLE
Disable the Remote Desktop Connection from the control panel.
Uninstalling the antivirus MacAfee Avast  Avg or any other free antivirus software is not supported. Turn off the Windows firewall if you are not using any antivirus. During this time, the videos are being played on your system.

PLEASE NOTE
1. CHANGE OF DEVICE IS STRICTLY NOT ALLOWED under any circumstances.
2. ANY ATTEMPT TO RECORD THE CLASS AUDIO OR VIDEO OR BOTH WILL LEAD TO THE CANCELLATION OF CLASSES WITHOUT REFUND AND LEGAL ACTION WILL BE TAKEN FOR INFRINGEMENT OF COPYRIGHTS AND OTHER LAWS.

IMPORTANT POINTS
1. Handouts if any will be provided only in soft copy mode.
2. We do not transfer Google Drive pen drive classes to mobile app classes and vice versa.

AMENDMENTS:
Necessary amendments if any will be provided.